Scenic Labs Inc. (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app (“Scenic”) and website (https://www.scenic.ar/). Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
a. Information You Provide to Us
- Account Information: Name, email address, phone number, profile photo.
- Payment Information: If you purchase Scenic Silver or other in-app items, your payment is processed by Apple, Google, or a third-party payment processor. We receive confirmation of your purchase but do not collect or store your full payment card details.
- Payout Information: If you earn through Scenic as a creator, we collect bank account details and account ownership information in order to verify your account and send you payouts. This information is collected and processed by our payment provider, Stripe, and is used only to verify account ownership and transfer funds to you.
- Content You Create: AR scenes, recordings, avatars, chat messages, and other content you create or share on Scenic.
- Feedback/Support: Any information you provide when contacting support or giving feedback.
b. Information We Collect Automatically
- Usage Data: Details about your app interactions (e.g., pages visited, features used, streams watched).
- Device Data: Information about your device, including model, operating system, and unique identifiers (e.g., IP address).
- Location Data: If permitted, precise or approximate location data for location-based features.
c. Information from Third Parties
- Social Media Platforms: Data from accounts you use to log in or interact with Scenic.
- Third-Party Services: Information from integrations (e.g., analytics providers, payment and payout providers).
d. Scenic Augmented Reality (Meta Quest)
When you stream from our Meta Quest app, we use:
- Microphone: to stream your voice live to your viewers.
- Head, hand and body tracking: to animate your avatar in real time. This movement data is sent live to your viewers through our real-time networking provider so they can see your avatar move.
- Room and scene data: your headset’s understanding of your surroundings, such as floors and walls, used to position content in mixed reality on your device.
We use this data only to run your live stream. We do not sell it or use it for advertising.
2. How We Use Your Information
We may use the information collected for:
- Providing and improving our app and services.
- Personalizing your experience.
- Processing purchases of Scenic Silver and other in-app items.
- Verifying creator accounts and sending payouts to creators.
- Sending updates, security alerts, and promotional communications.
- Addressing technical issues and supporting user requests.
- Detecting and preventing fraud, abuse, and violations of our terms.
- Conducting analytics and research to enhance user experience.
- Complying with legal, tax, and reporting obligations.
3. Sharing Your Information
We do not sell your personal data. However, we may share information with:
- Service Providers: To facilitate app functionalities, including Stripe (payment processing, identity verification, and creator payouts), cloud hosting, and analytics providers.
- Legal Obligations: If required by law, court orders, or to protect our rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. Records relating to purchases and creator payouts may be retained longer to meet financial and tax requirements.
5. Data Security
We implement robust security measures to protect your data. However, no system is entirely secure. We encourage you to take precautions to protect your information.
6. Your Rights
Depending on your location, you may have the following rights:
- Access and Portability: Request access to your data.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your data.
- Objection: Object to data processing under certain conditions.
To exercise these rights, contact us at scenicardeveloper@gmail.com.
7. Children’s Privacy
Scenic is not intended for users under 13 years of age. We do not knowingly collect data from children. If we become aware, we will delete such data promptly. You must be 18 or older to purchase Scenic Silver, send gifts, or earn and receive payouts.
8. Third-Party Links
Our app may include links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies.
9. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date. We recommend reviewing this policy regularly.